As a result of Paul and his team’s exceptional strata agent customer service, our committee trusted Executive Group to take over the building management services due to the underperformance of the previous building management company. The service level and engagement was night and day compared to the incumbent and we were able to save over $50,000 in the first year alone on the back of contractor renewal and re-negotiations undertaken by Executive Group. I continue to be impressed by the ongoing service level year after year, and have even referred the team to other buildings, and the feedback from the other buildings have been the same high level of service.”

“My experience working with Strata Management has seen varied professional performance over the full range of competence i.e. from poor to excellent. One specific criterion that makes a difference is the responsiveness to Committee and Owner needs and expectations. I am pleased to state that Executive Strata is certainly one of the best firms with which to entrust the building affairs and accounts and I have no reticence in promoting their skills and professional approach. I have found Paul and Diego to act with the utmost integrity and are every experienced in assisting the committee of the two different strata schemes and Building Management Committee (BMC) structure of our building through the current defects liability period. It has been comforting to have them and their staff as partners for both strata and building management for our commercial building. ”

Paul, Diego and the team at both the strata business and building management business have gone above and beyond to make our complex at Evergrand feel like a community. Some examples include Executive Group organising and sponsoring regular events such as Christmas in July, Easter egg hunts & community BBQs for the residents. They are also quick to respond when unexpected issues arise even to the point where Diego attended our complex at midnight within 15 minutes on an occasion when an onsite incident occurred, and stayed for several hours until it was resolved. A truly rare offering among the competition in the strata industry.

Our club was referred to Executive Group and had chosen them after a tender process to set up the strata and on site building management requirements for Stage 2 of our mix use commercial/residential development project. We were very impress with their engagement, expert knowledge and ongoing customer service that we requested their team to set up and manage Stage 3 of our development. The various new owners of the two buildings as well as ourselves continue to receive the exceptional service that was provided from day 1. We would not hesitate to refer them to other buildings for strata or building management.

“We have been with Executive Strata since 2015. In an industry where staff turnover is high, Paul and his support team have been the constant point of contact through all these years, having successfully assisted  the owners corporation through defects rectification and managing differences between various parties to now being a trouble free strata scheme.”